Terms & Conditions

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User agreement

(The SELLER) on the one hand, and accepting the offer of a third person who is fully capable, in accordance with the current legislation of the Russian Federation, have concluded the present user agreement, the text of which is a public offer in accordance with paragraph 2 of article 437 of the Civil Code of the Russian Federation on the following terms:

1. Terms and definitions

1.1. In this agreement, unless the text expressly requires otherwise, the following values will have the following meaning:

"Widget" is a Primitive graphical user interface having a standard appearance, which is installed in the catalog online store for access to additional services provided by LLC "Soviet credit".
"Order" Message to the user of the intention to purchase a Product formed by filling the relevant forms on this Website 
"Shop" the Collection of all web pages placed on the Internet on a domain rawmid.com.
"Buyer" the Person who concluded with the Seller Agreement, by acceptance of the offer, on the Internet at the network address //rawmid.com.
 
"Seller" IP Golikov A. S. INN OGRN 781142083935 312784728400292?
"Website" is the Totality of information, texts, graphical elements, design, images, photo and video materials and other results of intellectual activities, as well as computer programs contained in the information system ensuring availability of such information in the Internet at network address //rawmid.com. 
The website is an online resource, designed to accommodate the Seller information about the Product, the formation of the Order.
"Agreement" this agreement.
"Parties" the seller and the Buyer.
"Goods" initiated by the Seller is not restricted in the turnover thing, which is posted on the Website.
 
1.2. All other terms and definitions used in the Agreement shall be interpreted by the Parties in accordance with the legislation of the Russian Federation and established on the Internet normal rules of interpretation of relevant terms.
1.3. The headings (of articles) of the Agreement are intended solely for convenience of reference the text of the Agreement and the literal legal significance.

2. General provisions

2.1. The relations between the Buyer and Seller, the provisions of the civil code and the RF Law "On protection of consumer rights" from 07.02.1992 № 2300-1 and other legal acts adopted in accordance with them.
2.2. User Agreement enters into force from the date of shipment to Buyer from Seller's online store rawmid.com electronic confirmation of acceptance of order or receipt of customer's order by phone.
2.3. By ordering or purchasing Goods through the Website, the Buyer accepts in full and without reservation the terms set out below.
2.4. The seller reserves the right, at its sole discretion to modify and/or Supplement this Agreement at any time without prior subsequent notice, in this connection, the Buyer shall regularly monitor changes to the terms of this user agreement. In the event of failure by the Purchaser of the Agreement as amended, the Buyer will cancel the order and notify you of such cancellation the Seller.
2.5. All of these Store terms of shipment and delivery, cost, stock availability and other information relating to the goods sold by the Shop are for reference (informational) in nature and do not generate any legal consequences for either party. Specified to Store the information on the timing of delivery of the goods and their availability is approximate and based on data from automated programs calculate time and cost delivery. 
2.6. The buyer agrees with the Terms by putting a mark in the "agree With conditions" when ordering.
2.7. By clicking the button "Confirm order" in the Store the Buyer confirms that he was 18 years old, and his full and unconditional acceptance of this Agreement.
2.8. In that case, if the buyer is not under the age of 18 or he does not agree with any of the provisions of this Agreement, as set out in this document and in its annexes, the Buyer undertakes not to confirm your acceptance of this Agreement as on the checkout page and any other page of the Store, not to make the order (orders). If the Buyer has placed the order (orders), the Buyer also agrees to cancel all placed, but not executed by the Seller orders. The Buyer shall reimburse the Seller all incurred expenses, and the Seller returns to the Buyer the amount of advance payment for outstanding orders minus any incurred by the Seller of expenses.

3. Formation, execution and delivery of the Goods

3.1. To purchase Products in the online store rawmid.com the Buyer places an order for the purchase of Products. Ordering is done using the appropriate interface located on the pages online store rawmid.com
3.2. When ordering, the buyer provides the Seller with the following information:
  • Full Name Of The Customer;
  • contact phone number;
  • e-mail address of the Buyer;
  • the delivery address if Products are subject to shipping;
  • delivery method (select one of the options provided by the Seller)
  • payment method (select one of the options provided by the Seller);
3.3 When making an order the buyer consents to the processing of personal data. 
 
3.3.1 When ordering registration of the buyer in the system and subscribe to the newsletter (can be disabled in your account).
 
3.4. Store starts the acquisition of the goods only after the Buyer will make a full (one hundred percent) advance payment of the ordered product. Prior to the date of receipt of the money in your Bank account the Seller shall have no obligation to reserve as ordered by the Buyer of the goods and the third party. Until payment of the goods of the Parties are not bound by any relationship to deliver the goods. The supplier is entitled to refuse the Buyer in the acceptance of the order unilaterally. 
3.5. The buyer assumes full responsibility for providing false information, resulting in the impossibility of proper performance by the Seller of its obligations to the Buyer. Re-delivery of the goods as well as other actions by the Seller are made only by agreement of the parties with such relevant additional costs to the Buyer. 
3.6. The possibility of free delivery in Your area, ask the managers in the provision of full information on the purchased product and complete the shipping address to the email address Info@rawmid.com. Free shipping can be carried out: to the warehouse of the transport company, the post office, a branch of the courier service, to the recipient's door, depending on the purchased product and the recipient region. The seller is not responsible, does not accept or consider any claims for the delay of your order in transit, loss or damage of your order. The seller is deemed to have fulfilled its obligations under the sale of goods, and the ownership passed from the Seller to the Buyer upon delivery of the goods to the first carrier (post office, EMS, FedEx, Transportation company), the seller shall not be liable for payment of customs duties in case of necessity of crossing cargo (Goods) national boundaries. Proof of sending is a copy of the receipt the post office or the tracking number of the shipment. The parcel did not pass the customs, phytosanitary inspection, or returned to the Seller for any other reason, are sent at the Buyer's expense and only after obtaining the Seller.
3.7. Order confirmation, delivery terms, time and place of delivery, as well as additional information is made by telephone call to the number specified by the buyer. If unable to contact by telephone (in case of incorrect numbers by the purchaser) within three days notification is emailed to the buyer.
3.8. By placing an order, the Buyer agrees that, in the case of impossibility of performance (fully or partly) of an order by the Supplier, the Buyer has no right to demand payment of liquidated damages or other penalties associated with the failure of the order, except for cases stipulated by the Agreement.
3.9. The buyer has no right unilaterally to make changes to the order (name, quantity of the ordered product, the order and method of delivery) upon full payment of the goods. Any changes to the prepaid order is being made only by mutual agreement of the parties with such to the Buyer of the costs associated with the change order.
3.10. If you order products at night or after hours, and weekend or public holiday the order will be considered received at 9 am the next business day.
3.11. If after placing an order, the Buyer changed details relevant to the proper performance by the Seller of his obligations, or the Buyer has noticed a mistake in the delivery address or any other information, it shall promptly notify the Seller (or to change the data order in the Store) and your local post operator, if it turns out that the order already shipped. Failure to comply with this condition by the Buyer the Seller is entitled to demand from the Buyer additional funds for shipment of goods to the new address. If the Buyer refuses the re-shipment of goods received by the Seller the funds can be returned to the Buyer, less incurred by the Seller of the postage and expenses for the transfer of funds. 
3.12. The seller guarantees to the Buyer the presence of the ordered goods in the Store at the time of picking. No goods specified in the order, in the beginning picking is not a violation by the Seller of the rights and legitimate interests of the Buyer. 
3.13. The seller proceeds to the picking order in the day when the advance payment for a placed order in full is received on the account of the Seller. The Seller finds out what the goods ordered are in stock, and what you want to order from a third party. the Seller guarantees to the Buyer the possibility to order the missing product from third parties, and that are ordered from third parties the goods will be delivered to the Seller during the term, the maximum allotted for picking. 
3.14. The seller does not guarantee that within the deadline for completing the order, all products ordered (regardless of chosen method of payment) the Buyer will be staffed. The seller is not responsible for partial or complete failure to fulfill prepaid orders. Refund the Buyer (in the case of prepayment of goods) is made in accordance with this Agreement. 
3.15. The maximum period of completing the order originally agreed upon by the parties, is 2 weeks. The completed order is sent to the Buyer (depending on the chosen delivery method) within seven working days.
3.16. If the maximum period of picking up, and ordered by the Buyer from third parties the item is not received in full, the customer sends only completed part of the order. The Seller sends the Buyer an email notification about impossibility of execution of his order fully or partially and requests instructions on further expectations of the goods and return the prepaid amount. The notification and all other correspondence with the Buyer is sent to the email address specified by the customer when registering and placing the order. In case of impossibility of communication with the Buyer because of the uncertainty specified by the Buyer e-mail addresses the Provider is deemed to have fulfilled its obligations under the notification properly. 
3.17. The seller is not responsible for the actions of third parties involved in the execution of this agreement, including carriers. The seller does not guarantee delivery times. 
3.18. The seller has fully performed its obligations under the sale of goods, since the transfer of parcel post to the organization or courier service. The date of delivery to the carrier shall be determined in accordance with the postal receipt. 
3.19. If for any reason a prepaid customer's order cannot be fulfilled by the Seller, the latter shall send a notification to the Buyer, and the funds are either transferred to pay another customer's order, or returned to the Buyer minus the amount charged for the implementation of the return of these funds. 
The Seller shall not be liable to the Buyer for the fulfillment of the placed order, including the use of funds of the Buyer from the moment of their transfer by Buyer prior to the time of refund/set-off
3.20. Upon receipt of the goods the Buyer is obliged to check its integrity and completeness. In the event of package damage, resulting in partial or complete damage of the goods through the fault of the mail or courier service, the Purchaser must provide a written complaint to the postal operator (to require the postal worker to draw up a statement) and to notify the Seller. The Seller shall not be liable to the Buyer.


4. The return of the goods

4.1. The buyer is not entitled to return the Goods of appropriate quality specified in the List of non-food goods not subject to exchange in the retailers. (On the basis of the Decision of the Russian Government dated January 19, 1998 No. 55 (as amended by the Resolutions of the Government of the Russian Federation of 20.10.1998 N 1222 from 06.02.2002 No. 81)
4.2. If the Buyer, in the course of acceptance of the goods found that received item is not what was ordered or has an obvious defect, he is obliged within three days from receipt to notify the Seller. and send the product to the vendor. The seller considers the claim and, if justified, pay all expenses incurred by the Buyer (the cost of the product and the sum of the shipment both ways). By mutual agreement, a defective item can be exchanged or refunded the money received for this product. The refund also comes at the expense of the Seller. The seller shall not be liable for damage caused by goods in transit, including fault of the carrier.
4.3. In the case of concealed defects, the Buyer within three days of receipt shall notify the Seller and send the item to the Seller. The seller considers the claim and, if justified, pay all expenses incurred by the Buyer (the cost of the product and the sum of the shipment both ways). By mutual agreement, a defective item can be exchanged or refunded the money received for this product. The refund also comes at the expense of the Seller. 
4.4. If the Buyer has not received the parcel with the order within one month from the date of sending by the Seller, the Buyer must inform the Seller. After receiving relevant information, the Seller assists the Buyer in finding the shipped orders. To do this, the Seller is drawn from the request of the postal service. The seller reports the results of the investigation to the Buyer and reimburse in that case, if the loss of the parcel was the fault of the postal service. The refund is made by the Seller only after the carrier (postal service) fully compensated to the Seller the order price and postage. Claims for non-delivery by the carrier (postal service) goods are not accepted before the expiration of 1 month after the expiry of 3 months from the date of shipment by Seller.

5. Warranty and liability

5.1. The seller is not responsible for damage caused to the customer due to improper use of the Products ordered in the online store rawmid.com
5.2. The seller is not responsible for the content or operation of external sites hypertext links to which are contained in the online store rawmid.com. From the moment you go to the websites of third parties these Terms no longer apply.
5.3. The seller may assign or in any other way transfer its rights and obligations arising from its relationship with Buyer to any third parties.
5.4. If for any circumstances unpaid by the Buyer, as well as a pre-paid order in the absence of a stock of goods was not fulfilled by the Seller, the Seller will not accept any claims under this order, with the exception of the buyer's claims for return (offset) in cash in the manner provided in this Agreement.
5.5. The seller does not accept claims for loss of profits, injury or other claims arising from delay in the execution of the order or its failure. 
5.6. The seller reserves the right at any time unilaterally to refuse the Buyer to the service without explanation (return to Buyer of the amounts of the advance payment for placed but not executed orders). 
5.7. Refund the Buyer in the cases provided for in this Agreement, occurs within 2 weeks, providing the client with complete and accurate banking or other payment details. 
5.8. From the moment the buyer of the actions necessary to obtain the goods from the Store, it is considered that the Buyer has read and agrees to the terms of service Store and Seller. 
5.9. All disputes shall be settled by negotiations, in case of impossibility of settlement of disputes by negotiations within 30 calendar days from the moment of their occurrence, the Seller and/or Buyer may apply to the court at the location of the Seller
5.10. The seller undertakes to ensure the confidentiality of personal data of the Buyer in accordance with the legislation of the Russian Federation in the field of personal data. The seller shall not disclose Buyer information with the exception of the provision of Seller information in accordance with the requirements of current legislation, as well as to agents and third parties acting under contract with the Seller for the performance of obligations to Buyer.
5.11. In the case of receipt by the Buyer when ordering via the Shop, third-party services in the form of a loan, access to which is carried out on the basis of a special widget, the Seller is not responsible for the actions of third parties that led to the disclosure of personal data of the Buyer.

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