Return Policy

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The return of the goods with defects:

Dear buyers, be sure to check the product (for performance and exterior defects) upon receipt, before you sign the act of acceptance of the goods, to the departure of the courier. Make sure you received exactly what you ordered in the specified quantity and acceptable quality.
 
If you mistakenly received the goods of improper quality (which is faulty and can not enforce its functional qualities), you may return or exchange the item.

If you change your mind and want to return:

Dear buyers, please come to the process of buying goods presented in our Internet store most balanced and thoughtfully, as 99% of our range is included into group of the goods can not be returned or exchanged within 14 days (of good quality) according to article 25 of Federal Law!
 
Article 25. Consumer's right to exchange goods of good quality
The consumer is entitled to exchange nonfood goods of proper quality to similar goods from the seller from whom this product was purchased, if the specified goods have not approached under the form, dimensions, style, colors, size or configuration.
Exchange of nonfood goods of appropriate quality is carried out if the specified goods were not in use, its trade dress, consumer properties, seals, factory labels, as well as a sales receipt or cash voucher or other confirming payment of the specified goods the document.

THE LIST OF NON-FOOD GOODS OF PROPER QUALITY NOT SUBJECT TO RETURN OR EXCHANGE FOR SIMILAR GOODS OF OTHER SIZE, SHAPE, SIZE, STYLE, COLOUR OR CONFIGURATION.

The commentary to article 25

In the list of goods of proper quality that cannot be returned or exchanged, included: products for the prevention and treatment of diseases in house conditions (subjects of sanitary and hygiene from metal, rubbers, textiles and other materials, tools, appliances and equipment medical, means of hygiene of an oral cavity, lenses, items for care of children); personal care items; cosmetic products; textiles; apparel and knitted goods; articles and materials in contact with food products; household products; articles of precious metals with precious stones; precious metals with inserts of semiprecious and synthetic stones, cut precious stones; household furniture (sets and kits); automotiveline, mobile means of mechanization of agricultural work, pleasure boats and other household boats; technically difficult goods of a household purpose on which warranty periods are established: machine tools metal cutting and woodworking household; kitchen equipment; electrical machinery and equipment; consumer electronic equipment; domestic computing and multiplying equipment; photographic and cinematographic equipment; telephone sets and facsimile equipment; electronic musical instruments; toys electronic.

*Articles and materials in contact with foodstuff, from polymeric materials, including single-use (utensils and accessories table and kitchen, capacities and packing materials for storage and transportation of food products), proper quality cannot be exchanged under article 25 Federal Law.

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